I’d like to improve the feedback system in my team. Currently, the team only receives constructive or proactive feedback from me, usually in the form of a “shit sandwich” – one negative note wrapped by two positives. I package up feedback from the team and myself, so there’s also no direct feedback line between my team members. I know we could do more to build a feedback protocol, but I have some concerns.
How do I know feedback won’t demoralize the team, or if will they even accept and act on it?
— Iya
Hi Iya,
Creating an open flow of feedback, where you don’t need to guide every conversation, can be difficult in many organizations.