Nobody looks forward to difficult conversations. Here are some steps you can take to make the experience a little smoother for everyone involved.
Difficult conversations with employees are often avoided because they’re uncomfortable for all people involved. With that said, as a leader, handling these discussions in the right way is key for maintaining high performance and team standards.
Having more effective and productive difficult conversations includes transparent processes supported by a candid and data-driven culture on your team.
The foundations of tough conversations
The key to successful outcomes is awareness of your tone and approach. Giving the individual time to digest the conversation while still maintaining empathy is pivotal; the report involved is a human one, and we need to respect their feelings.