Having accountability over different responsibilities is key to cross-functional work. Here’s how the trifecta team structure can help.
Working in a team that builds user-facing products can be a lot like spinning plates. Not only are you involved in making sure that you’re designing and building your software in the right way, you’ve also got to think about getting product-market fit, crafting a narrative that will entice both new and existing users to adopt it, and ensuring that there is proper documentation and customer support in place.
Without some clarity around everyone’s roles and responsibilities, everything can get overwhelming. So, who should be involved in which decisions and when?
At my company, Shopify, we’re proud to have small, autonomous teams that can bring whole products to market.