Solving the mean time to repair problem

Just how bad is the mean time to repair (MTTR) problem? And how can engineers circumvent common issues to reach their MTTR goals?

Companies everywhere are counting on cloud-native architectures to enable engineers to deliver exceptional customer services more efficiently so they can both grow top-line revenue and protect the bottom line. Yet when incidents occur, those same technical teams are finding it nearly impossible to remediate issues quickly. 

The recent 2023 Cloud Native Observability Report survey of 500 engineers and engineering leaders at US-based companies revealed just how serious the mean time to repair (MTTR) problem has gotten.

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