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How to build an effective working group

Avoiding dysfunction in cross-functional groups
December 20, 2021

What are the common traps of cross-functional working groups, and how can you avoid them?

A while ago, I happened upon an article from Harvard Business Review that so accurately described my experience that it’s haunted me ever since. That article was titled: 75% of Cross-Functional Teams are Dysfunctional. A staggering statistic, right?

I’ve spent a lot of time leading cross-functional teams in engineering companies, specifically working groups, and I’ve learned a lot. So, I thought I’d offer some tips on how to make sure your working group is in the functional 25%.

The problem with working groups

One of the fundamental problems with working groups is that there’s no one subteam that can do all the work needed to carry out the mission.

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