March 28, 2022
Your engineers are burning out and jumping ship. How do you respond?
A few years ago, I was working as an engineering leader at an SaaS startup. We’d successfully found our product-market fit a few months before and things were going well. We were signing more customers (and much bigger ones) and VCs were taking notice. After a good funding round, we were able to hire new engineers for the first time in years.
But the good times didn’t last. Adding more customers wasn’t the problem (our architecture was scalable) but the bigger customers posed a challenge: their data models were larger and more complex, and they created an incomparable amount of traffic.
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March 28, 2022
