One day, I was an individual contributor, and the next, I was a manager.
I was still the same person, just now with a team that needed a manager who could take care of them from day one. In the first 90 days of my transition to management, I kept a journal to document my wins and opportunities. These are the challenges I encountered that I didn’t anticipate when I took on the role.
- Confidentiality. In 1:1s, I strived to create a safe space where my teammates could share their challenges with me. In the team, I worked with individuals through performance gaps and conflict resolution.