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It’s time to take emotional intelligence more seriously

As AI encroaches further into the workplace, is emotional intelligence a more important skill than ever?
March 14, 2024

Two new surveys show a surprising number of tech workers and employers think it might be.

As developers find more and more ways to deploy generative AI tools to perform simple programming tasks, some may be seeing soft skills as a safer route towards job security than before.

A recent survey of 16,000 tech workers by Udemy showed interest in active listening training courses grew by 52% over the last three months on the platform, customer service by 51%, and developing work-life balance skills by 42%. The data supports similar surveys which suggest that skills like teamwork, collaboration, and problem solving will be more important than ever in the modern workplace.

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