February 27, 2026
Estimated reading time: 7 minutes
Workato CTO Adam Seligman explains why internal AI initiatives must tie directly to real business outcomes, and how deeper integration via MCP was their big game-changer.
In late 2024, low-code app builder Workato rolled out Claude for Business to all of its 1,300 internal employees. At first, adoption was modest: just a few hundred or so employees used it for sporadic tasks, like summarizing emails or analyzing data.
For a while, their use remained at about 150-200 chats a day company-wide. This improved some workflows, but its impact was limited without deeper integration into business systems.
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February 27, 2026
