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Write things down: transparent culture in minutes

How to leverage your communication skills through meeting minutes.
June 17, 2021

How can you leverage your communication skills through meeting minutes?

At Duffel, we write a lot of notes. Meeting minutes from weekly team lead catch-ups; customer conversations; scoping documents; technical RFCs; retrospectives and project kick-offs. In a remote organization, as we’ve all found ourselves to be, one of the simplest, strongest tools to build a transparent culture is writing and sharing meeting minutes. It demystifies what goes on ‘behind closed doors’, democratizes agendas, and draws out insights from across the organization.

The before times

Certain meetings tend to be more effective with fewer people. Not everyone in an organization is invited to every meeting, and not just because of the impossible calendar Tetris that would ensue.

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