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How Netflix, Teachers Pay Teachers, Honeycomb, and more used observability in 2021

Engineering leaders reflect on their observability wins over the past year
December 22, 2021

We asked four engineering leaders how they’ve been using observability over the past year and what they’re looking forward to in 2022.

Has observability changed the way your engineering teams work?

Lesley Cordero, Software Engineer, Teachers Pay Teachers: Teams tend to think of observability’s importance mostly in the context of emergency situations, like outages or incidents, which is a very reactionary state. And while that is incredibly important, it is just as important to use observability in a proactive fashion. For the teams I’ve been on, getting to this place of being able to proactively identify issues before you’re in a high-stress situation has been one of the biggest wins of being observability-driven: we’re able to use this tooling, knowledge, and culture in a way that sets us up for long-term success.

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