What is the business case for observability?

It’s time to get observability on your leadership’s radar. Here’s the business case for investing in observability tools.

How can you make the business case for adding observability practices on your teams and into your software? How do you choose from the many available options for improving observability? And how can you measure the impact once you’ve invested in observability?

Identifying a gap in observability

Often, organizations make knee-jerk changes once there’s a smoking gun in the form of a major outage, and a singular root cause to that outage. It’s significantly easier to build the business case for a new toolset or method when there’s a ‘if only we’d had backups’ line in an often-blameful postmortem.

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