Engineering leaders should use a combination of goals and metrics to motivate their teams to make the biggest possible impact.
Metrics have long held a tenuous position in software development circles. Leaders want to know how teams are doing and where they can help unlock greater efficiency. Teams want to do great work and progress in their careers, and not feel like they are being micromanaged. A disconnect often emerges here from too much emphasis being placed on execution metrics, particularly throughput, delivery, and deployment frequency, which are trailing indicators that rarely motivate people.
Metrics are a powerful tool to help teams do great work.