The rapid rise of ChatGPT exposed OpenAI to a myriad of scaling issues and security threats, leading to some unique mitigation approaches.
When OpenAI decided to make its generative AI-powered ChatGPT tool available to the public, they had an inkling that it would be popular, but not that it would quickly become the world’s fastest-adopted consumer software application, spurring the likes of Google and Meta to quickly create competing products.
But OpenAI’s meteoric rise was not without issues. A global bottleneck of GPU availability and some cybercriminal attention, of note. Speaking at LeadDev West Coast, Evan Morikawa, engineering manager at OpenAI, shared how ChatGPT handled these early scaling challenges, and the steps they took to ensure user safety.