Values: The runbook for leadership

Using values you believe in as a runbook for difficult situations can make you a more consistent leader and help you build a healthier team.

Most engineering teams maintain runbooks. These helpful documents lay out the steps to execute manual maintenance tasks on the systems a team operates, helping to reduce mistakes and increase consistency. Runbooks are often most valuable in high-stress, emergency situations, giving engineers a path to follow in stabilizing the system, instead of improvising troubleshooting steps that might make the problem worse.

Many engineering teams also maintain a set of values to guide them in their work and their collaboration.

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