There is one thing that I always want to build, no matter what organization I join: a world-class team, performing at its peak level sustainably, even as it scales.
But from my experience as a Director of Engineering at Reciprocity Labs, as my teams grew I had less and less visibility into what was really going on. Add into the mix the fact that my teams were remote and distributed across San Francisco, Denver, Argentina, Slovenia, and Serbia – I had an interesting challenge.
In order to build a high-performing organization, I wanted to have a good measurement to know whether we were going in the right direction or not, and assess if we were doing better than last year/quarter/month.