March 06, 2023
The missing piece to improving your user experience might just be adopting an observability strategy.
According to McKinsey, the average share of digital customer interactions jumped from 18% pre-COVID to 55% during the pandemic. This digital acceleration is here to stay, making user experience (UX) a critical aspect of every digital product and online service. But can you really understand UX without a proper observability approach?
Monitoring techniques
To ensure a positive UX, DevOps teams need to collect data to understand how the transactions are performing; this may require many methods and monitoring tools to do so.
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March 06, 2023
