A ransomware attack took down one of the world’s most trusted stores of information for months – what can we learn about avoiding the same mistakes?
When the British Library announced it had encountered “technical issues” then a “technology outage” in October 2023, it wasn’t immediately apparent what had happened. But in the months since, we’ve learned that the institution, which holds nearly 15 million physical books, as well as 170 million other documents and items, fell victim to a ransomware attack.
It took nearly three months for the library to start to restore access to researchers, albeit in a significantly different way than it previously existed.