There’s a point in the life of every organization where something completely breaks down.
It doesn’t necessarily have to be software that crashes; some of the most momentum-killing experiences in your career will come as a result of systems and processes dissolving under the weight of scale. In many cases, a contributing factor of something buckling under the weight of new demands is the mistaken belief that what worked yesterday will still see you through tomorrow.
What’s frustrating about these moments is that perhaps there’s a collective understanding that something is broken and it’s causing lost opportunities, and yet there remains the question of how to move forward quickly without falling too far behind.