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On-call is a necessary function for any organization

Here’s how to make sure your team doesn’t hate being on-call.
December 09, 2022

Here’s how to make sure your team doesn’t hate being on-call.

No matter the size of your organization, having an on-call function is a necessary and vital part of day-to-day operations.

Unfortunately, the reality is that many software engineers are sold on the value and impact of being on-call, only to be swept into an experience that is poorly thought out. Between underwhelming compensation, reward-free work, and cumbersome processes, it’s no surprise that many team members don’t stick around very long in the on-call rotation.

That said, there are a handful of tactics you can implement that can set your on-call team up for success in both the short and long term.

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