How to break out of the thread of doom

Have you ever been stuck in an online conversation that’s going nowhere?

Nothing derails productivity like a long email thread. I’m not even talking about the ones where everyone hits ‘reply all’ to tell each other to stop hitting ‘reply all’ and the company slowly descends into lawlessness and chaos. I’m talking about the quiet erosion of motivation that occurs when people don’t quite understand each other, and nobody is getting what they need from the conversation.

How it starts

We’ve all been there.. You need some information, so you send someone an email. They reply with the wrong thing and also an obtuse comment that you don’t understand but you feel that you should.

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