Building and using engineering metrics will take time and practice, but by fostering a positive, data-driven culture, you will increase your team’s engagement, remove impediments, and see higher productivity.
The idea behind measuring a team’s operation is not new, but engineering metrics continue to be met with resistance. And from my experience of talking to other engineering leaders, the practice goes sideways when it reduces metrics to vanity figures, without added context. I understand how developers have come to resent this practice, but I promise you there is a better way. I want to encourage leaders to focus on the importance of their role in supporting, growing, and ensuring their team members are happy and engaged at work.