Increasingly, companies in business centres like London are combining offshore with local developers. Maximising the effectiveness in a mixed team environment is therefore critical to business success.

As a new manager, your changed responsibility is not to build features, but to build systems to support the people building the features. It can be a challenge to figure out how to prioritise problems alongside the day to day pastoral care of your team.

When things go wrong, we tend to focus on mistakes, miscalculations, and deficiencies in design. By limiting our investigations to the details of what went wrong, we ignore a far richer and more interesting source of learning: how things went right.

Psychological safety is one of the leading indicators of a high performing team. Yet, forging deep human relationships and building trust can be difficult when your team is distributed or largely interacts on screens.

Technology at Spotify is filled to the brim with talented, driven and passionate engineers, who together work to solve the challenges we face to reach our north star goals.